29 Prime (Also called ReliablePlaces.com) and the Google 411 / Google Places Listing Phone Calls

March 2nd, 2012

29 Prime Scam

For the past year I’ve been receiving calls from an automated message from 29 Prime (I know it’s them specifically and not a affiliate as I talk to the representatives each time they call me) asking me to “Press 1 to update your free Google 411 listing”.  Since I know there is no Google 411 listing anywhere (proof = http://lmgtfy.com/?q=google+411) and  I’m always curious to what they are trying to sell so I press 1 to talk to a representative.  In the past year of getting these calls (around 1-5 per week) I’ve heard so many promises about rankings but many representatives that can’t answer questions.   I’ve even been mysteriously disconnected when I start to ask the hard questions about what would actually be done.  When I try to call back the number it never connects to the company.  It seems very elusive in my opinion.  The website says they have a “Do not call list” but guess what… my number has been on it for 9 months now and I still keep getting calls which I’ve verified as 29 Prime with the representative that answers.

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Read what Google really says about SEO companies:

“Be wary of SEO firms and web consultants or agencies that send you email out of the blue”
“No one can guarantee a #1 ranking on Google.
“Be careful if a company is secretive or won’t clearly explain what they intend to do.

http://support.google.com/webmasters/bin/answer.py?hl=en&answer=35291

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Here’s a list of the phone numbers that I personally have been called from and I’ve tried to call back:

859-740-2334
619-704-2766
503-468-5227
915-996-2895
405-283-8500
949-797-7199

As I suggest with all people that have been called out of the blue, read the reviews from others that have used that companies service.  Many of the reviews seem false (but I can’t be sure) but I do know from just my little blog here that people are posing as customers that really aren’t.  I have the emails and comment ip address’s to prove this.

Here’s a couple places where I found reviews:

http://whocallsme.com/Phone-Number.aspx/9159962895
http://www.yelp.com/biz/29-prime-newport-beach-2
http://complaintwire.org/complaint/eqQBAAAAAAA/29prime-com-or-29-prime-scam-fraudulent (includes information about their previous companies and scams)
http://www.ripoffreport.com/directory/29-prime.aspx

If you’re looking for search engine optimization then go with a company that has good, real reviews, satisfied clients (ask for a list and contact them to see what they say), that can answer the tough questions about what is happening, and that is being transparent with what it is doing…

Get in touch with my company www.delusionaldesigns.com if you’re looking for web design or search engine optimization.

 

UPDATE AND EDIT —– 5/13/12

I received a letter today (5/13/12) asking me to cease and desist internet defamation of a certain company.   I’ve edited my post to make sure that all of my statements and opinions are fact that actually happened to me.  I must disclose that I’ve never used their services so I can’t comment on them.  My issue isn’t their service but the way of robotically calling phone numbers that are either purchased or scrapped from web sites.  The representative’s I’ve talked to told me they “got my phone number from my website that isn’t ranking highly”.

I must state that I never encourage or promote any defamatory statements and all comments on my blog.  All comments belong to and are owned fully by the person making thecomment.  Just the same as Google, Yelp, and a million other review based web sites around the internet.  Here is a link to exactly what a defamatory statment is – http://www.citmedialaw.org/legal-guide/what-defamatory-statement#perSe. As stated above all of these statements and opinions made by me are fact thus not defamatory at all.  Also another good read on substantial truth – http://www.citmedialaw.org/legal-guide/substantial-truth

ANOTHER UPDATE —— 5/13/12 —-

I just got off the phone with a representative there (after three calls from me which two were dropped and the third was just a message to get back to me).  I told them I had received the Cease and Desist letter that they sent and I had revised all of my reviews and postings to make sure that everything I said was FACT.   The original post was opinion based which I’ve willingly now changed to all fact based.

UPDATE —- 3/13/2013 —

503-208-7620 –  Another company called Cyber Center or MyCyberCenter.com (their on page SEO sucks!) doing the same robo calling tactics as 29Prime.  This is a local number to Oregon (my current location) so it’s obvious they are targeting this geographic area.  I assume it must be profitable… at least for a little while until they get busted robo calling people over and over again.  The representatives I talked to were friendly though but they wouldn’t clearly answer my question about “Are you actually employed by Google?” since their opening pitch was all about being a Google Places Specialist.  Hint Hint… It’s called Google+ Local now.

UPDATE —- 3/21/2013

206-445-6301 – Another company called Our Local Listings (no website to be found?!?) called today.  I talked to two reps which guaranteed me they could rank me for any keywords I’d like.  I was skeptical so I asked for sure if they could rank me for “Portland SEO” and “Portland Web Design”.  Both of those terms are extremely competitive (which I know).   The first rep. transferred my call to another rep. without telling me.  The second rep. asked to forward me to a manager because I surprised him by telling him that both of those terms are not local search terms (Google’s 7 pack with the side map are known as local search results) so they would be much harder to rank for.  While waiting for my call to be forwarded it mysteriously was disconnected.  That’s convenient.  I tried to give a call back at the same number but it’s just a recording stating they have to have an automatic removal from their calling list to comply with FCC regulations… sounds sketchy to me.  I would think that most reputable businesses wouldn’t have this type of recording on any kind of phone line.

UPDATE —- 5/16/2013

503-928-4933 – Another company that is robo calling phone numbers.  They use an Oregon phone number (probably because I’m more likely to answer) but are a California company?!?  From what I see on their web site – http://www.localseosuccess.com is owned by another company, Innovative Holdings, INC and that they have another company doing (maybe the same company) their SEO for them called Victory SEM.   I’m not sure of the quality of their service but they are making it sound like they are working for Google when they robo-call me.  No thanks!

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    Do follow blog

    January 24th, 2012

    Do Follow Blog

    I’ve decided to make my blog here DoFollow.  I moderate every comment and run Askimet anyway so I feel this is a good move.  It’ll encourage more comments which is something I’d be happy to have.

    Think going DoFollow isn’t a good idea?  Why?
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      Google PR Update (June 27, 2011)

      June 27th, 2011

      Google Page Rank Update

      Google just updated their PR today!

      • What does this mean for web site owners?

      Nothing at all! If you’re running a web site it’s a nice indication that you’re going in the right direction as Google surely won’t be giving increased page rank to sites which it doesn’t like or are doing things incorrectly.

      • Does the update mean that my site will be found more on Search Engine Results Pages (SERP’s)?

      Nope.  Still the same SERP’s for your site!

      • What if my site dropped?!?!

      You’re screwed.  Hahah.  Just kidding.  It’s an indication that something isn’t being done right, the site got hit by the Panda update, links to the site got removed, the site changed enough to bring the rankings down, or Google just doesn’t like you!  (That last part probably isn’t true but ya never know!)  The best way to fix problems is to go through the site (content, navigation, images, multimedia, internal links, code), the links pointing to the site, and anything else relating to the web site to make sure the content is unique and written with quality in mind, the back links are still there or from good sources that aren’t part of a bad neighborhood, and really fine tune any tags, code, content, images, site maps, and literally anything else on the site to make sure it’s all in tip top shape.

       

      I’m happy to report that every site (35+ web sites) of mine (and my clients) all went up in PageRank!!!  I’m sure it has something to do with my insane SEO skills.

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        Big G’s Experimental +1 Feature for Search

        March 30th, 2011

        Googles New Plus 1 Expirement Feature

        The new Google +1 experiment (the blue box and the “You +1’d this” above) looks very familiar to another, big social networking company’s button.  I wonder who?

        It seems to me that Google is really trying to get in on the “I approve this link or page” deal and that isn’t a bad thing.  Since Google has been changing some things up ie. new account / services bar at the top of Google search pages, new Google profile pages, heavier integration into the Youtube profiles, integration with Twitter, and much more, we’ll see the social impact of our daily lives and online habits playing in to the results for search engines.

        This is big for Search Engine Optimization (SEO) as I can see the traditional ways of getting web sites high rankings ie. good, unique content, an good user experience, back links, meta tags, title tags, optimized pages and such being put along side the social links and likes.   I’m not sure yet (and I think it’s to early to tell) what kind of weight these social links have but I’ve certainly been noticing them in my search results.  I’ve especially noticed the “Steve shared this link” on some of my search engine results pages (SERPs) and that’s gotten some sites higher in the rankings then some other traditional methods even when I thought that the link that was shared didn’t have to do with my search keywords.   An example for my Google account and the SERPs for the keyword “wordpress”.  Normally I’d be looking for the wordpress official site which a friend did share the link to but further down the list of results I see on of my hosting companies pages “we host wordpress” which is definitely not what I’m looking for.  I follow that host on Twitter in order to see server downtime information in real time should there ever be an issue (there hasn’t been anything for years by the way).

        As I see it, social is here to stay and it’s something that has to be embraced instead of avoided.  It’s only going to get deeper and deeper in our online experience.  Using that information securely, privately will, in the test of time, decide which way the people will go to and adapt to.  I’m very curious about people exploiting the social aspect though.  It’s time consuming but it isn’t tough to set up dozens or hundreds of fake online accounts and if someone is willing to take on that kind of management then I think there’s room for the system to be gamed.

        I’m contemplating doing an experiment of my own with a Twitter account.  I did like to see if following a ton of people, which will eventually get tons of followers back or using web based software to manage or drop people my account is following but don’t follow back ie. Flashtweet and others) then posting links to websites for SEO purposes.  Would those sites get highly improved SERPs ranks?  Is the social factor a huge factor for Google or a small part?

        Thanks to my client Tyent Universe for use of the screen shot of their search result.

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